With the Caliper’s Advisor Competency Report for Records Management Professional, you will gain a clear, accurate picture of an individual’s strengths, limitations and overall potential.

This product features:

  • A comprehensive report that supports selection and development
  • A detailed analysis of the individual’s strengths and opportunities for development
  • Descriptions of potential competencies and representative behaviours in practical, intuitive terms
  • A phone consultation to help you understand the report and its implications
  • Behavioural-based interview questions tailored to assessment results in recruitment reports
  • Managing for Success suggestions, which include coaching recommendations and tips for working with the individual
  • A Function-Fit index and/or Caliper Consultant’s recommendation can be included.

Records Management Professionals compile, process, and maintain data and records according to established guidelines. These data and records may be related to the healthcare or medical field, billing or invoicing, or other business-related topics. Records Management Professionals may also perform other administrative tasks related to daily business operation, many of which could be clearly defined, closely related, and repetitive.

Examples of Records Management Professional Positions are:
Medical Coder, File Clerk, Office Assistant, Health Information Clerk, Medical Records Clerk, Accounts Receivable Clerk, Billing Clerk, Health Information Tech, Medical Biller, Claims Clerk, Documentation Specialist, Accounting Assistant.


Quality Focus – Records Management Professionals ensure that all work in one’s own area of the business, throughout the organisation, by vendors, suppliers, etc. is performed with excellence and to high standards for quality and integrity.

Extended Task Focus – They are able to perform the same work function for a significant amount of time while remaining focused and without becoming disengaged. They are comfortable with a structured schedule and well-defined work tasks.

Compliance – They work to ensure that they, team members, other employees, contractors, strategic partners, and other relevant stakeholders act in accordance with all pertinent rules, regulations, policies, and best practices, and that behavior in the organisation meets the company’s standards of conduct.

Time Management – Records Management Professionals focus on completing all work tasks in a timely manner while remaining responsive enough to react to competing demands and shifting priorities. They are able to manage multiple responsibilities while being organised, keeping on top of important time-sensitive tasks, and performing all work accurately.

Accountability – They take responsibility for their own performance and accept full ownership of issues, problems, and opportunities, regardless of the source.

Organisational Citizenship – Records Management Professionals focus efforts toward the common good; place the organisation’s goals before individual, functional, or business unit goals; and demonstrate the desire to be a part of something that extends beyond their own self-interests.

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